Payment Help

Last Updated: 2025-11-09

If you experience difficulties while completing a payment, follow the guidance below to resolve common issues quickly and safely.

❌ Payment Declined

Check your card details, available balance, and billing address. International payments may sometimes be blocked by your bank.

⚠️ Transaction Not Completed

Refresh your browser, try a different device or payment method, or clear cookies and cache. Confirm your internet connection is stable.

đź’Ľ PayPal Issues

Ensure your PayPal account is verified, linked to a valid funding source, and has no restrictions. Confirm email notifications from PayPal.

đź“Ś Additional Tips

  • Enable 3D Secure or 2FA for added security.
  • Keep a screenshot of payment confirmation for reference.
  • Contact our support if issues persist.

Contact Support