Refund Process
Last Updated: 2025-11-09
We strive to provide a clear and quick refund process. Customers can request refunds for eligible products, and we ensure funds are returned promptly.
1️⃣ Submit a Refund Request
Log into your account and navigate to “My Orders”. Click “Request Refund” for the eligible order and fill out the form with details and reason.
2️⃣ Review & Approval
Our team will review the request within 1–2 business days. We may contact you for additional information or clarification.
3️⃣ Refund Processing
Approved refunds are issued to your original payment method within 5–7 business days. Bank processing times may vary depending on the provider.
⚡ Tips & Notes
- Keep a copy of order confirmation and refund request.
- Check your email for status updates.
- Refunds for international payments may take longer due to currency conversion.
Diamond Ed Pendant Yellow Gold / 14KT