Return Conditions
Last Updated: 2025-11-09
Not all items are eligible for returns. Ensure your product meets the return conditions to avoid delays.
âś… Eligible Products
Products must be:
- Unused and in original packaging
- Within 30 days of delivery
- Not customized or perishable
❌ Non-Returnable Items
Items such as personalized gifts, clearance products, or consumables cannot be returned.
đź“„ How to Request a Return
Submit a return request through your account or contact support. Include order number, product details, and reason for return.
đź’ˇ Tips
- Keep the original invoice and packaging.
- Use tracked shipping for returns to ensure accountability.
- Contact support if you are unsure whether your item is returnable.
Evans Lichfield Sunningdale Velvet Pillow